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Professional Services

Data Engineering & Observability

You are collecting the data. Are you getting the answers?

We build the pipelines and observability that turn raw events and telemetry into something you can act on: normalized data, error budgets and SLOs, and alerting that surfaces real problems before your customers do.

Talk to a data engineer

Running specifically on Elastic? See Elastic Platform Services

The challenge

Why data goes dark

Teams instrument everything and understand nothing. Logs land inconsistently, metrics have no owner, dashboards multiply without insight, and the first sign of an outage is a customer email.

The fix is not more data. It is normalized, well-modeled data and observability designed around the questions you actually need answered. That takes parsing and mapping up front, but everything downstream gets simpler.

What we do

From raw events to decisions

Ingest & Normalization

Reliable pipelines with schema normalization (Elastic Common Schema and OpenTelemetry semantic conventions) so source.ip means source.ip everywhere and downstream tools can trust the data.

Observability Instrumentation

Vendor-neutral OpenTelemetry instrumentation: traces, metrics, and logs that actually correlate, without locking you to a single backend.

SLOs & Burn-Rate Alerting

Error budgets and multi-burn-rate, multiwindow alerting in the canonical Google SRE style, so pages fire on real budget burn and stay quiet otherwise.

Dashboards That Answer Questions

Dashboards built around decisions, not vanity metrics, so the answer is one glance away.

Why us

Built to shorten incidents

We have run the on-call

Our observability is designed by people who have been paged at 3am, built to shorten incidents, not decorate a wall.

Standards-first, vendor-neutral

We build on open standards, OpenTelemetry and ECS, so your telemetry stays portable and you are not hostage to one platform.

Data you can trust

Normalization first. If the data is not clean, nothing downstream is.

Who we help

Is this you?

  • Teams whose dashboards are noisy but not useful.
  • Companies whose first outage signal is a customer complaint.
  • Engineering orgs adopting OpenTelemetry or SLOs for the first time.
  • Teams drowning in logs with no normalization or ownership.
How we work

Fixed scope. No drift.

We start by mapping the questions you need answered, then work backward to the instrumentation and pipelines that answer them. Delivered in fixed-scope increments, each one usable on its own.

Turn telemetry into answers

Start with an observability review. We will show you what your current data can and cannot tell you, and how to close the gap.

Talk to a data engineer